Privacy Policy

IRTQAA… Your Address for Living and Investment

Introduction

IRTQAA Real Estate Brokerage L.L.C respects the privacy of its website visitors and clients.

This Privacy Policy explains how we collect, use, and protect the data that users may provide when visiting our website or contacting us through contact forms, phone, WhatsApp, email, or other communication channels.

The IRTQAA website aims to introduce the company and its real estate brokerage services in the United Arab Emirates, with a primary focus on Off-Plan real estate projects.

Data We May Collect

We may collect certain data that users voluntarily provide when contacting us or filling out a form on the website.

This data may include:

Name.
Phone number.
Email address.
Required property type.
Approximate budget.
Preferred emirate or area.
Purpose of purchase: living or investment.
Preferred method of communication.
Any message or information sent by the user through the website, WhatsApp, or any other communication channel.

The website does not usually request sensitive data or detailed financial information through general forms.

How We Use Data

We use the data provided by users for the following purposes:

Responding to inquiries.
Communicating with the user based on their request.
Providing information about suitable real estate projects.
Recommending real estate opportunities based on budget and purpose.
Sending brochures, prices, or floor plans when available from the developer.
Arranging a call or real estate consultation.
Following up with the client’s request until the booking stage when needed.
Improving service quality and user experience.
Measuring website and marketing campaign performance.

We use data only within the scope of providing the service, improving the user experience, or communicating in relation to the user’s real estate request.

Analytics and Tracking Tools

The IRTQAA website may use general analytics and tracking tools that help us understand how visitors use the website, improve the user experience, and measure advertising campaign performance.

These tools may include, depending on what is activated on the website:

Google Analytics.
Meta Pixel.
Google Ads tracking.
Campaign performance measurement tools.
Website visit and lead source tracking tools.

These tools help us identify the most visited pages, traffic sources, advertising performance, and how users interact with the website.

These tools are not intended to collect sensitive data. They are used to improve marketing performance and user experience.

Cookies

The website may use cookies or similar technologies to improve user experience and measure website performance.

Cookies may help with:

Improving browsing speed and experience.
Remembering some user preferences.
Analyzing website visits.
Measuring advertising campaign performance.
Improving content and services.

Users can control cookie settings through their browser settings.

Data Sharing

IRTQAA does not sell user data to any third party.

Some data may be shared when needed and only to the extent necessary with parties related to providing the service, such as:

The real estate developer related to the project.
Sales or customer service team.
Technical or marketing service providers who help manage the website or campaigns.
Parties that the user requests to communicate with regarding a specific project.

Data is shared only when necessary to serve the user’s request or improve communication with them.

Data Protection

IRTQAA handles user data responsibly and uses appropriate measures to help protect data from unauthorized access or misuse.

However, full protection of any data transmitted over the internet cannot be guaranteed, as any electronic data transmission method may be exposed to technical risks beyond full control.

Users are advised not to send any sensitive or financial information through general forms or unsecured communication channels.

Data Retention

IRTQAA may retain user data for a suitable period depending on the nature of the request, the client relationship, or the need for follow-up.

Data may be retained for purposes such as:

Following up on client requests.
Improving service quality.
Referring to communication history when needed.
Measuring campaign performance.
Complying with any regulatory requirements when applicable.

Users may request to update their data or stop receiving marketing communication through the official communication channels.

User Rights

Users may contact IRTQAA to request:

Updating their data.
Correcting any inaccurate data.
Stopping marketing communication.
Understanding the general purpose of using their data.
Requesting deletion of their data if there is no longer a need to retain it, where possible.

These requests are reviewed according to the nature of the data and the applicable systems.

Marketing Communication

When you submit your data through the website, WhatsApp, or any other communication channel, we may contact you regarding your real estate request or projects that may match your interest.

Communication may include:

Sending information about real estate projects.
Sending brochures, prices, or floor plans.
Following up on your inquiry.
Recommending suitable real estate opportunities.
Inviting you to a consultation or call with the IRTQAA team.

You may request to stop communication at any time by replying to the message or contacting us directly.

External Links

The IRTQAA website may contain links to external websites, such as real estate developer websites, property platforms, or social media pages.

IRTQAA is not responsible for the content of these websites, their privacy policies, or how they handle user data.

Users are advised to review the privacy policy of any external website before submitting their data.

Children’s Data

The IRTQAA website does not target the collection of data from children or minors.

If data is submitted by a person who is not legally eligible to use real estate services, such data may be deleted or disregarded once identified.

Updates to This Privacy Policy

IRTQAA may update this Privacy Policy from time to time in line with website updates, services, analytics tools, or regulatory requirements.

The updated version will be published on this page, and continued use of the website after the update is published will be considered acceptance of the updated policy.

Contact Details

For any inquiry regarding this Privacy Policy or how data is handled, you may contact us through:

IRTQAA Real Estate Brokerage L.L.C
Website: irtqaa.net
Contact Number: +971 50 777 1521
Address: Al Awir Road – Dubai International City – Dubai – United Arab Emirates, 12011

Legal Note

This policy is a general draft for use on the website and does not constitute legal advice. It is recommended to have it reviewed by a qualified legal advisor before final approval.